There's a new report available for free download from Aberdeen titled "Customer 2.0: The Business Implications of Social Media" - a good read for those of you following the Web 2.0 trends.
You can download it here - http://tinyurl.com/6ebrwo
Technorati Tags: web 2.0, social media, aberdeen group
You can download it here - http://tinyurl.com/6ebrwo
Technorati Tags: web 2.0, social media, aberdeen group
2 comments:
You seem to be tracking social media and web2.0 extremely closely.
Very nice report - perhaps very timely too. This is the perfect time to understand the business implications of the growing social networking trends - if one wants to get business out of it.
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